FAQs

What is Data.com Contacts?

Data.com Contacts is the world's largest database of up-to-date, downloadable, and complete contact and company information. With a directory of more than 30 million business contacts and over 25,000 contacts added and edited daily by a dedicated user base of over one million, the quality, content, and scope of Data.com Contacts' directory is unrivaled. Every business contact is complete with a phone number, position, company, mailing address, and business email address. Data.com Contacts also offers free tools for researching companies as well as user generated company research wiki pages.

Data.com also offers a suite of Enterprise Solutions for larger businesses.

What kinds of information can I find?

Data.com Contacts features user generated, business to business, contact and company information.

Each contact in the database features:

1. Full Name
2. Title
3. Company
4. Mailing Address
5. Business Email Address
6. Business Phone Number

In addition to contact information, Data.com Contacts provides free, downloadable company information, dedicated tools for researching companies and user generated company wiki pages. These tools help you to understand the company's structure, organization, and position.

Who uses Data.com Contacts?

Anyone with something to sell, some service to market, or someone to recruit needs Data.com Contacts!

From individual users to large enterprises, Data.com Contacts' members include recruiters, marketers, sales people, researchers, job seekers, and small business owners.

Why use Data.com Contacts?

From sales to recruiting, Data.com Contacts can help you maximize your time and minimize your effort by helping you to generate new leads, better target your audience and bypass gatekeepers. Whether you need a few new contacts each week or hundreds each month, Data.com Contacts has them. That's why over 2 million members turn to Data.com Contacts for their sales, marketing, recruiting, and enterprise needs.

What makes Data.com Contacts Unique?

Data.com Contacts innovative crowdsourcing platform builds on the utility of business cards and address books, while harnessing the collaborative power of the web. Our one million members have made our database the most complete, up-to-date, and comprehensive business contact database in the world.

How does Data.com Contacts make money?

Data.com Contacts makes money by offering a host of enterprise products geared towards companies interested in increasing, updating, and cleaning their contact directories. Learn more about Data.com's Enterprise Solutions.

What is data.com for Salesforce?

To learn more about our enterprise solutions visit this link..

Why would someone add contacts to Data.com Contacts?

Data.com Contacts is proof of the old adage, "One person's trash is another person's treasure." Most members come upon business cards and contacts that are of little value to them. They add these contacts to data.com for points, which are redeemable for contact information relevant to them.

What if the data is bad?

The majority of contacts in the data.com are accurate and up to date, but if you do come across a bad contact, simply update or challenge it and you'll get your points back.

How does this data get built and maintained?

Company information on Data.com Contacts is compiled and maintained by our 30 million members.

How can I add or update my own company information?

Once you become a Data.com Contacts member, you may update or add company information. NOTE: If you work at a large company your ability to update company information might be restricted.

Why do I need a premium membership to export records to Salesforce?

Importing directly into Salesforce is a Premium feature. If you do not want a premium subscription you can still export to Salesforce via CSV file for free.

What if my CRM solution isn't listed?

Contact your CRM solution and tell them you want them to integrate with Data.com Contacts! For more information you can also contact support@jigsaw.com.

Why can I only download 50,000 records at one time?

Limiting the number of records available in one download prevents our systems from getting overloaded. You can download as many 50,000 record sets as you need.

Some of the data is wrong — what do I do?

Correct it and earn points — points you can redeem for contact data! This is what makes data.com Contact such a powerful model — it is self-correcting.

When will data.com have more international data?

We're actively working on expanding the number of countries we provide data for! Give us feedback on what countries you'd most like to see on by posting on The Corner, Data.com Contacts' Community.

What is a Company Wiki?

A Wiki is a type of web site that allows users to add, remove, and edit the content. Our Wiki is unique because it only contains valuable business-to-business information.

What are some tips on writing wiki articles?

General Tips:

• Avoid "MarketSpeak". Wikis should be factual. Avoid adjectives and superlatives like "biggest", "best", and "We're #1!" Save the promotion for your website. People read wikis for facts, not opinion.
• Tell Your Story. Wikis are a great place to talk about the history of your Company and the story behind it. We also suggest talking about things like funding history, timelines, and achievements/awards. Check out Data.com's wiki for ideas.
• Start with an Overview. Make your first paragraph a crisp and concise overview. Many Data.com Contacts' visitors are crunched for time. Give them a bite-sized piece first — hopefully they'll want more!

What are some tips for writing a wiki specifically for Search Engine Optimization?

• Use Keywords Often. Search engines live on keywords. Use them as often as you can without hammering your reader between the eyes. A good rule-of-thumb: keywords should make up 6-8% of the total copy (eg: 18-24 words in a 300 word body).
• Use Keywords Early. Try to add the keywords as early in the copy as possible to get more "weight-age". If possible the majority of the keywords should be used in the first half of the body of the copy.
• Linking. Use the link feature often to create links to your website from the wiki. Try to link keywords whenever possible. Products, blogs, forums, management bios, etc., are ideal for linking.
• Cross-Linking. Linking from your website, blog, forum, etc. back to your wiki on Data.com Contacts is especially effective. Google became predominant because its algorithm looked at cross-links and back-links to determine relevance. Now all the crawlers do it.

What are the rules for writing Wikis?

1. Company Wiki articles should contain only factual information and not opinions or marketing messages.
2. Company Wiki articles should cover any of the following or related areas:
   • General company overview
   • Company history
   • Key people
   • Products and services offered
   • Competitors
   • Market and industry
   • Corporate structure
   • Corporate culture
   • Recent noteworthy news coverage
3. Company Wiki articles should contain links to external articles and web-pages

How will I know if someone else updates my Company Wiki entry?

Data.com Contacts makes it easy for you to monitor your Company Wiki entries. Simply click on the "Watch This Company" link on any Company Wiki page. We'll send your updates any time the information on this page is changed.

Can I contribute to a Company Wiki article if I don't work for the company?

You can contribute to any Company's Wiki provided that the information you post is accurate and factual. Plus, every Wiki entry you create will give you credit towards our monthly Wiki contest.